Senin, 30 Juni 2014

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  • Sales Rank: #7548957 in Books
  • Published on: 1601
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Minggu, 29 Juni 2014

[I515.Ebook] Ebook Shelly Cashman Series Microsoft Office 365 & PowerPoint 2016: Introductory, by Susan L. Sebok

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Discover the most important new features that the latest version of Microsoft PowerPoint 2016 has to offer with the focused approach found in MICROSOFT OFFICE 365 & POWERPOINT 2016: INTRODUCTORY. This new edition is part of the acclaimed Shelly Cashman Series that has effectively introduced computer skills to millions of students like you. MICROSOFT OFFICE 365 & POWERPOINT 2016: INTRODUCTORY continues the Series' strong history of innovation with an enhanced learning approach to address your needs, no matter what your learning style. A trademark step-by-step, screen-by-screen approach encourages you to expand your understanding of Microsoft PowerPoint 2016 through experimentation, critical thought, and personalization. This new edition delivers the most effective educational materials specifically designed to engage, improve retention, and prepare you for success with Microsoft PowerPoint 2016.

  • Sales Rank: #1697733 in Books
  • Published on: 2016-02-26
  • Original language: English
  • Number of items: 1
  • Dimensions: 10.70" h x .50" w x 8.30" l, .0 pounds
  • Binding: Paperback
  • 328 pages

About the Author
Susan L. Sebok is a retired professor at South Suburban College in South Holland, Illinois. She is also a licensed attorney. Ms. Sebok has co-authored several successful textbooks for the leading Shelly Cashman Series, including multiple versions of Microsoft PowerPoint and DISCOVERING COMPUTERS.

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Sabtu, 28 Juni 2014

[E407.Ebook] Ebook Download Planning Blended Worship: The Creative Mixture of Old and New, by Robert Webber

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Planning Blended Worship: The Creative Mixture of Old and New is a guide to planning creative worship for congregations that follow the traditional fourfold pattern of worship (gathering, word, table, and dismissal), or those who prefer a free-church, evangelical style, but who are also interested in the core practices (space, texts, and so forth) that have characterized Christian worship throughout the centuries. Robert Webber designed this volume to show pastors, music directors, and other worship leaders the practical, structural, and theological steps for designing worship services characterized by biblical depth, historical awareness, and contemporary relevance. The author includes charts and forms at the end of each chapter that clearly show how music and other arts can be integrated with liturgical texts.

  • Sales Rank: #246531 in Books
  • Published on: 1998-10-01
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.50" h x .48" w x 5.50" l, .59 pounds
  • Binding: Paperback
  • 160 pages

About the Author
2001 Robert Webber is President of The Institute for Worship-Studies, affiliated with Wheaton Graduate School in Wheaton, Illinois, and Myers Professor of Ministry, Northern Seminary, Lombard, Ill. He has written more than a dozen books on worship (and other topics) and was the editor of The Complete Library of Christian Worship. He is active in the North American Academy of Liturgy.

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27 of 27 people found the following review helpful.
Participation in Old and New
By Mark S Krenz
This book by Robert Webber was very insightful. Written for immediate application and practice by worship leaders, it was helpful in understanding true blended worship. Blended worship is more than singing both hymns and choruses, or having a band and a choir. Blended worship merges the rich tradition of the faith in its worship practices with contemporary culture. Webber effectively expounds the fourfold pattern of worship for today's church.
I was especially encouraged by the effectiveness of creating opportunities for participation throughout a service. So many elements of our worship allow the worshipper to be a passive recipient instead of an active participant. Much can be gained from the richness and depth of true blended worship which Webber not only talks about, but gives practical guidance for. Below I will list three thesis that I found useful from this text.
First, in the 1990's two forms of worship renewal, liturgical and contemporary merged into what is now called "blended worship." Blended worship is characterized by three concerns: "first, to be rooted in the biblical early church tradition; Second, to draw from the resources of the entire church; and third, a radical commitment to contemporary relevance (16)."
Second, in planning worship a distinction must be made between content, structure, and style. The content is unchanging. It is always about the triune God. The structure is the established fourfold pattern of Gathering, the Word, Thanksgiving and Dismissal, practiced since the early church. While the content and structure of worship remain fixed, the style is always changing. "There is no one style of worship that is suitable for all people always and everywhere (21)."
Third, as culture shifts from a modern to a post-modern paradigm, the style and approach to worship must shift as well. There is a renewed interest in the visual and experiential elements of worship. "In contemporary society the heart is reached through participation, and all approaches to worship - traditional, contemporary, or blended - need to learn how to achieve services characterized by immersed participation (29)."

10 of 10 people found the following review helpful.
A Guide for Creative Worship Planning
By Michael D. Hone
In recent years we have witnessed a seismic shift from an emphasis on dynamic preaching (sermon-driven service) to dynamic music and worship (worship-driven service). Additionally we have seen the rise of contemporary worship in the life of the church. "Planning Blended Worship" by Robert Webber is a guide which helps congregational worship leaders plan worship in a create manner, mixing and blending the old and the new together.
Webber believes that effective worship can blend the traditional fourfold pattern of worship (gathering, word, table, and dismissal) with the free-flowing forms found in many churches today. He believes that blended worship is characterized by three concerns: "to be rooted in the biblical and early church traditions; to draw from the resources of the entire church; and a radical commitment to contemporary relevance" (1998:16). Each chapter includes helpful charts and diagrams and a concluding ?guideline? section allows the reader to personally work through the preceding material.

6 of 6 people found the following review helpful.
Blending Contemporary and Traditional Worship
By Randal R. Huber
If you are interested in how you can practically integrate contemporary worship elements with traditional worship forms and structures, Planning Blended Worship is for you. Webber is the guru of worship with a broad breadth of knowledge and insight. In Planning Blended Worship, Webber notes that Christians in America once sought the best preaching. Now they seek the best worship. Worship is the "center of the hourglass". "Everything the church does moves toward public worship and all its ministries proceed from worship" (1998:29). Webber argues that protestant worship renewal is moving in the direction of restoring the fourfold structure of gathering together, hearing the Word, responding with thanksgiving and being commissioned forth into the world (1998:15). He argues that blended worship is characterized by three primary concerns: to be rooted in biblical and early church traditions, to draw from the resources of the entire church and a commitment to contemporary relevance. Utilizing his excellent knowledge of traditional, biblical and contemporary worship practice and theology, Webber draws together numerous practical resources. Following Webber's practical planning guidelines, these resources when used creatively and with variation can make blended worship awesome.

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Jumat, 27 Juni 2014

[O114.Ebook] Ebook Download Trying Hard To Hear You (Old Edition)

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  • Published on: 1900
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Selasa, 24 Juni 2014

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Created by the continuous feedback of a "student-tested, faculty-approved" process, ECON: MACRO, 4E delivers a visually appealing, succinct print component, tear-out review cards for students and instructors and a consistent online offering with Enhanced CourseMate that includes an eBook in addition to a set of interactive digital tools all at a value-based price and proven to increase retention and outcomes. ECON: MACRO, 4E truly leads by example as award-winning teacher and author Will McEachern uses familiar examples and illustrations drawn from actual daily life to vividly demonstrate how readers have been intuitively making economic choices and dealing with economic institutions and events their entire lives. With a user-friendly approach, McEachern connects these life experiences to key macroeconomic concepts and today's latest economic developments and events.

  • Sales Rank: #66799 in Books
  • Color: white, red, black
  • Brand: Willian A. McEachern
  • Published on: 2014-02-25
  • Original language: English
  • Number of items: 1
  • Dimensions: .60" h x 8.40" w x 10.70" l, .0 pounds
  • Binding: Paperback
  • 368 pages
Features
  • Brand new
  • Still wrapped in plastic
  • All about macroeconomics

About the Author
Dr. William A. McEachern began teaching large sections of economic principles shortly after joining the University of Connecticut. Several years later he began offering teaching workshops around the country. The University of Connecticut Alumni Association conferred on him its Faculty Excellence in Teaching Award in 2000. He earlier won the Association's award for Distinguished Public Service. Dr. McEachern has published books and monographs on public finance, public policy, and industrial organization, including MANAGERIAL CONTROL AND PERFORMANCE (D.C. Heath and Company). His research has also appeared in edited volumes, such as READINGS IN PUBLIC CHOICE ECONOMICS (University of Michigan Press), INTERNATIONAL HANDBOOK ON TEACHING AND LEARNING ECONOMICS (Edward Elgar Publishing), and RETHINKING ECONOMIC PRINCIPLES (Irwin Publishing), He has also published in a variety of refereed journals, including Economic Inquiry, National Tax Journal, Quarterly Review of Economic and Business, Journal of Industrial Economics, Kyklos, Econ Journal Watch, and Public Choice. His principles of economics textbooks have been translated into Spanish, Chinese, and Bahasa Indonesia, and have been adapted for Australia and for India. He is the founding editor of THE TEACHING ECONOMIST, a newsletter that for a quarter of a century has focused on teaching economics at the college level. Dr. McEachern has advised federal, state, and local governments on policy matters and has been quoted in media such as the New York Times, Times of London, Wall Street Journal USA Today and Reader's Digest. He, earned an undergraduate degree with honors from College of the Holy Cross, served three years as a U.S. Army officer, and earned an M.A. and Ph.D. in economics from the University of Virginia.

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0 of 0 people found the following review helpful.
Unacceptable Communication
By Cynthia McFaul
VERY DISAPPOINTED. I made the purchase ...item was shipped...or so I thought...got a message 7 days AFTER expected delivery date that the book was out of stock. How could this be when it stated it was shipped. I spent money for the class...went to the library to subsidize the book and struggled for 20 days without this book...and I finally had to Drop the class. This puts me behind in my goal to obtaining my degree. Feeling like a failure dropping a class.

1 of 1 people found the following review helpful.
Great deal
By S
Exact book I need for my class and $40 cheaper than what the school offered it f or. Brand new in the plastic wrap and came with the online access code required for my class to do homework in Aplia. Will definitely come back for any future school books.

0 of 0 people found the following review helpful.
It's an access code not an actual paper book
By Markos017
I purchase this book for my ECON 2 class. I thought it was an actual paperback book but it was actually an access code. Either way i still used it to pass my class, but can be very deceiving. Either way a good read and a lot of information.

See all 35 customer reviews...

ECON: MACRO4 (with CourseMate, 1 term (6 months) Printed Access Card) (New, Engaging Titles from 4LTR Press), by William A. McEachern PDF
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[J926.Ebook] Fee Download Beyond Stewardship: A Church Guide to Generous Giving Campaign, by John Zehring, Kate Jagger

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Authors John Zehring and Kate Jagger have run a lot of fundraising campaigns and they bring that experience to bear in this practical resource for churches. Beyond Stewardship applies the best principles of fundraising to the annual giving campaign in local congregations. By emphasizing the individual givers and the act of giving as integral to the givers’ spiritual life, this book goes beyond typical stewardship models to celebrate the generosity already demonstrated by church members and to invite further giving based on that generous past. Using a collaborative paradigm that engages leadership across the church, this volume offers four interlocking strategies for a successful annual giving campaign: personal visits, concentric circles of commitment, public witness, and direct mail. Features practical appendix of tools and resources.

  • Sales Rank: #1107554 in Books
  • Brand: Judson Press
  • Published on: 2016-04-15
  • Released on: 2016-04-15
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.40" h x .50" w x 5.40" l, .45 pounds
  • Binding: Paperback
  • 160 pages

About the Author

John Zehring has served United Church of Christ congregations for twenty years as Senior Pastor in Massachusetts (Andover), Rhode Island (Kingston), and Maine (Augusta). Prior to parish ministry, he served in higher education for more than two decades, primarily in development and institutional advancement, as a dean and as a vice president at a seminary and at a college. He is author of books and eBooks and has taught Public Speaking, Creative Writing, Educational Psychology, and Church Administration. He was the founding editor of the publication Seminary Development News, a publication for seminary presidents, vice presidents and trustees (published by the Association of Theological Schools, funded by a grant from Lilly Endowment). He holds degrees from Eastern University, Princeton Theological Seminary, Rider University, and the Earlham School of Religion. John is married to his high school sweetheart Donna and they have two children and five grandchildren. He lives in two places, in central Massachusetts and by the sea in Maine.

Co-author Kate Jagger chaired the Annual Giving Committee at South Church in Andover which brought the Annual Giving effort to new heights and field-tested this approach over a multi-year period. Kate served as chair of fundraising at every church to which she has belonged as well as a number of schools and community organizations. Prior to her coming to Andover, Kate's profession was in publishing with Penguin Putnam Publishing in New York. She holds a degree in Business Administration from the University of New Hampshire.

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Sabtu, 21 Juni 2014

[H535.Ebook] Download Ebook Exploring the Night Sky with Binoculars, by Patrick Moore

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Exploring the Night Sky with Binoculars, by Patrick Moore

Star-gazing with binoculars is rewarding and, for many, a lifelong passion! Patrick Moore has painstakingly researched Exploring the Night Sky with Binoculars to describe the optimal use of binoculars for astronomical observation. He explains basic astronomy and the selection of binoculars, then goes on to discuss the stars, clusters, nebulae and galaxies that await the observer. He charts the sky seen from the northern and southern hemispheres season by season, providing detailed maps of all the constellations. In addition, the reader can also observe the Sun, Moon, planets, comets and meteors. New to this Fourth Edition are: An improved presentation of all star maps, rendering a clear impression of what the night sky really looks like; planetary data through 2010; and advice on eclipse watching, including total eclipses of the sun. With many beautiful illustrations, this handbook will be helpful and encouraging to casual observers and those cultivating a more serious interest. The enjoyment of amateur astronomy is now available to everybody!

  • Sales Rank: #1972791 in Books
  • Brand: Brand: Cambridge University Press
  • Published on: 2000-10-16
  • Released on: 2000-10-19
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.72" h x .47" w x 6.85" l, 1.00 pounds
  • Binding: Paperback
  • 220 pages
Features
  • Used Book in Good Condition

Review
"...a useful beginner's guide to the binocular sky." Sky & Telescope

"...a very practical guide, explaining clearly what may be observed with binoculars in the sky at night." Physics Bulletin

About the Author
Patrick Moore, host of the monthly television show The Sky at Night since 1957, is a distinguished and prolific author of more than 70 astronomy books. He has served as President of the British Astronomical Association. His contributions to the public understanding of astronomy have been marked by special awards from the Astronomical Society of the Pacific, the Italian Astronomical Society, and the Royal Astronomical Society. Patrick Moore is a great enthusiast, always encouraging anyone with an interest in the night sky to get out and observe.

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7 of 7 people found the following review helpful.
Unnecessary detail
By Dave Holland
If you are looking for a beginner book with a goal of recognizing the constellations, there are better choices (consider "The Stars, a new way to see them" by HA Ray). Moore's comprehensive description of each star in a constellation tends to drag, and details go well beyond the beginner level. A lot of the data will repeat what should be contained in a good star atlas. On the other hand I liked his viewing perspective, mostly aimed from northern latitudes ca 50 deg. I liked his easy literary style, and he does have an enviable lifetime of experience. He uses D-shaped star maps, that work well for stars near the horizon, but these maps aren't so good for stars overhead. Some of the introductory chapters are simple overviews of astronomy facts that are better covered in my university textbooks. Ultimately the superficial details aren't useful once you are beyond that beginner stage. I could still see holding onto a copy of this, or it's cousin "Stargazing", if only as a supplementary reference to a star atlas. However, for it's stated description as a beginner's guide to the sky, it falls short.

2 of 4 people found the following review helpful.
condensed material - not a book for dabblers
By R. Tripathi
Its one of the well written books I've come across about scanning the night skies through binoculars. If you simply want to point your binoculars anywhere in the sky after consulting a map, this book will not likely appeal too much.

The first chapter takes us through the big dipper and sets a good foundation for understanding the movement of stars during night and during the year (every star sets 4 minutes earlier than the previous night; orientation of big dipper around the year; how to measure angular distances using anchor points; characteristics of stars and Hertzsprung-Russell sequence etc.) All in the first chapter, and really a good amount of information presented briefly to give any intelligent reader the tools necessary for finding his/her way across the sky.

2 of 2 people found the following review helpful.
Grouchy...Not Recommended
By Jim Schmidt
Didn;t care for this book much...the author is a respected British astronomer, but the book was pedantic, and by "grouchy" I mean that he just really didn;t seem to be "into it"...he's obviously partial to telescopes, which is fine, but he certainly didn;t impart very much encouragement or enthusiasm into the aspects of binocular astronomy as other books do. The book, in the main, is a constellation-by-consteallation guide to the sky, with no "simulated" binocular views/closeups, which make other books on binocular astronomy so helpful. If there's any saving grace, it's that he's pretty clear what he - even as an experienced astronomer - is *not* able to see with binoculars (or what isn;t worth seeing) which actually helped sooth some disapointments I've had in my own stargazing. Not recommended.

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Rabu, 18 Juni 2014

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  • Original language: French
  • Dimensions: 5.31" h x .39" w x 8.27" l,
  • Binding: Paperback

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[I802.Ebook] PDF Download Analyzing Short Stories, by Joseph Lostracco, George Wilkerson

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Analyzing Short Stories, by Joseph Lostracco, George Wilkerson

"Analyzing Short Stories" is designed to introduce students to the concept of literary analysis by focusing on short stories. This book promotes critical thinking, analytical skills, and organizational principles. After introducing the concept of a story's central idea, "Analyzing Short Stories" focuses on each element of a short story, (character, conflict, point-of-view, setting, language, and tone) and that element's relationship to the central idea. Joe Lostracco and George Wilkerson created a text that would explain the elements of short fiction so students could learn to analyze and write about the stories. The structure of a story is presented in easy-to-understand language and reveals the necessary connections between an effective story's central ideas and the elements of fiction. This book is recommended for students of literature and creative writing, or those interested in understanding fiction and the techniques of analysis.

  • Sales Rank: #1304196 in Books
  • Brand: Brand: Kendall Hunt Publishing
  • Published on: 2005-08-16
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.00" h x 6.00" w x 1.00" l, .0 pounds
  • Binding: Paperback
  • 356 pages
Features
  • Used Book in Good Condition

Most helpful customer reviews

0 of 0 people found the following review helpful.
Waste of money
By Amazon Customer
Stories that are available online. Waste of money.

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Rabu, 11 Juni 2014

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Selling to the C-Suite:  What Every Executive Wants You to Know About Successfully Selling to the Top, by Nicholas A.C. Read, Dr. Stephen

It’s the goal of every salesperson: getting access to senior client executives―the C-Level decision makers responsible for approving top-dollar deals. Selling to the C-Suite is the first book that reveals how to land those career-making sales in the words of CEOs themselves!

With 60 years of combined experience selling to corporations around the world, Nicholas A.C. Read and Stephen J. Bistritz , Ed.D., conducted in-depth interviews with executive- level decision makers of more than 500 organizations. One thing they learned might surprise you: leaders at the highest corporate levels don’t avoid sales pitches; in fact, they welcome them―provided the salesperson approaches them the right way. Inside this invaluable book, CEOs reveal exactly which sales techniques they find most effective, as well as those you should avoid.

Selling to the C-Suite provides all the insight you need to:

  • Gain access to executives
  • Establish trust and credibility
  • Leverage relationships
  • Create value at the executive level

It also reveals when executives personally enter the buying process and sheds light on what role they play.

Selling to the C-Suite provides field-tested techniques to put you well ahead of thecompetition when it comes to making those multimillion-dollar sales you never thought possible.

  • Sales Rank: #69196 in Books
  • Published on: 2009-09-08
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.20" h x .90" w x 8.90" l, 1.08 pounds
  • Binding: Hardcover
  • 240 pages

From the Back Cover

CEOs Reveal the Secrets for Selling to the Top

“The business world is drowning in a flood of sales books. The trouble is that most of these books are about how to sell, without a clue about how customers buy. . . . This book is different. It is firmly rooted in how people buy and so it works.”
―NEIL RACKHAM, author of SPIN Selling

“Those new to executive sales will find a game plan they can use immediately. Veterans who regularly call on executives will use this book to sharpen their game.”
―CHIP BRUBAKER, Vice President-Americas Sales Readiness, CA, Inc.

“If you’ve always wondered how the other sales guy got to the CEO and you didn’t, start reading this book and earn serious commissions!”
―LINDSAY LYON, CEO, Mobilarm, and former GM Commercial Sales for Hewlett-Packard Australia

“Nic Read and Dr. Bistritz have done a masterful job summarizing how to approach and sell to executives. If you read this and apply its secrets, you’ll win more, more of the time.”
―MICHAEL GALLAGHER, President, The Stevie Awards for Sales & Customer Service

“Practical advice on how to get to the decision-makers in the context of sales . . . Having learned these lessons the hard way while transforming a Chinese state-owned enterprise into a globally competitive business, I wish this book had been available when I first started!”
―GEOFF WATSON, former Vice President, Alcoa China

"We hear a lot about being a Trusted Advisor, but what does that really mean? The authors clearly define that role with the insight, definition and actions required to establish and sustain credible value-based engagements with senior executives. If your success depends on being engaged early in your customer’s decision process and you’re in a market that demands value based differentiation then this is a must read."
―GARY SUMMY, Direct Sales Development, Trane Commercial Systems, and Directors of the Strategic Account Management Association (SAMA)

"Selling to the C-Suite uncovers what were once 'mysterious secrets' of effectively approaching and building long lasting relationships with relevant executives. It is a no-nonsense playbook for a win-win sales approach, credible, applicable and powerful.”
―RAFAELA REYES, Senior Training & Development Manager, Brother International

"As an educator on the college level teaching professional selling, I found this book to be invaluable if you are interested in learning how to sell to the top executives. Not only does it help you understand when to engage the executive, it also tells you how to get access. If that was not enough the book also focuses on how to create value and build credibility with the executives."
―DAN C. WEILBAKER, Ph.D., McKesson Pharmaceutical Group Professor of Sales, Northern Illinois University

"Steve and Nic provide a great history lesson that helps us understand why Marketing and Sales is different in the new millennium and provides the research background to prove their points. If you want to become effective at the C-Suite, this book--its references, models, and tools--[is] incredible."
―JIM GRAHAM, former Chief Learning Officer, R.R. Donnelley

"To not adopt these concepts puts you at risk to being left out in the lobby, while your competitor is in the client’s boardroom."
―MICHAEL BOLAND, coauthor of Get-Real Selling

"Too many salespeople have no idea if they're winning or losing, and it's usually because they're meeting the wrong people and asking the wrong questions too low down the food chain. As a result, their sales forecasts are no better than a lottery. This book pulls no punches in showing why sales and marketing fails to connect to executives, and what to do about it."
―GORDON CLUBB, Managing Director, SAS Institute Australia & New Zealand

"This is a very practical approach to calling on executives. The authors tell us why it is important and how to do it. Getting access to the executive level is one battle, but knowing what to talk to them about when you get there is another. . . . Every organization calling on Fortune 1000 companies needs this information."
―RENIE MCCLAY, former president of the Professional Society for Sales and Marketing Training (SMT)

“Great information on a critical topic for all salespeople. The sale to an executive is made during the questioning process, not in your product presentation. You can’t sell anything to an executive until you have first sold yourself.”
―DUANE SPARKS, author of Action Selling and Chairman of The Sales Board

About the Author
Nicholas A.C. Read is president of SalesLabs, which helps companies drive predictable and repeatable revenue growth through the application of improved process, measurement, and skills. In 2005, he was awarded Winner of the Best Sales Trainer category in the International Business Awards, an annual awards show that has been dubbed “the business world’s own Oscars” by the New York Post. He splits his time between North America, Asia, and Europe. For more information, go to www.saleslabs.com.
Stephen J. Bistritz, Ed.D., has more than four decades of high-technology sales, sales management, and training management experience dealing with companies ranging from start-ups to global leaders. He is currently president of his own sales training and consulting firm based in Atlanta, Georgia. For more information, go to www.sellxl.com.

Most helpful customer reviews

17 of 18 people found the following review helpful.
"Calling High" turned into a workable concept
By Christian Maurer
In tough times, spending limits are always curtailed with the effect that more decisions are made or need approval by someone in the C-Suite. The age old recommendation of "calling high" is therefore of high actuality. Yet many sales people struggle to get access to the senior executives and even more so to hold meaningful conversations at this level. In today's economic environment this capability gap can become career threatening.

« Selling to the C-Suite » by Nicholas A.C. Read and Stephen J. Bistritz offers very practical advise how to close this gap. It is not one of those thousands of books flooding the business book market written in the style of "This is what I did, I was successful, there is no reason it should not work for you." Instead, "Selling to the C-Suite" is packed with research based concepts that have successfully been applied by thousands of practitioners. Instead of looking what people did who were successful to sell to the C-suite, the research focused on how senior executives want to buy.

With the concept of the relevant executive, the authors help salespeople to understand exactly what "calling high" means for a particular client. This relevant executive cannot be identified by just looking at an organization chart. The relevant executive is not only defined by his/her high rank but also by his/her high influence. The book gives good clues how to determine this influence.

The authors are also helping us to understand , based on their research, when senior executive are involved in a buying decision. It is not when they actually sign the contract. They are involved early when a problem surfaces where "work-arounds" do no longer contain the consequences caused by the problem and a project needs to be defined for finding a new way of how to address this problem. Usually when the vision is clear how the problem can be solved by buying something, the selection of the vendor offering suitable solutions is delegated. The executive's interest in the project increases again once the solution is in place. At this point in time they want to know what value the solution actually delivers to their business.

Calling to executives early, requires a higher proficiency of selling. Indicators are given helping an individual to check his/her actual level of sales proficiency and throughout the book practical advice can be found what it takes to close the gap.

Preparation is key in selling to the C-Suite. There is a chapter in the book helping to gain an understanding what executives want. In an appendix of the book, there is a very practical guide to customer research how to find clues of what a particular executive wants specifically.

How to gain access and how to establish credibility with executives are other important topics. It also has been said many times, that sellers today are no longer "messengers of value" they have to be "providers of value". How this can be achieved is also very clearly explained? The explanation that value is to be articulated differently depending on the status of the customer project is particularly insightful. It is recommended to use a Value Hypothesis to articulate the problem, a Value Proposition to help with the buying decision and a Value Message, to confirm the value that has been delivered through the solution. However the structure recommended for the Value Proposition seems to be a bit to rigid. I doubt that the template where just some blanks are to be filled in is still effective today.

Knowing when executives are involved in a project is also a key concept how to cultivate loyalty.

To help the reader to transition from knowing to doing, there is an appendix with worksheets providing a tool box how to apply the concepts in daily practice.

This description of the content does not represent the flow of the chapters in the book. Not mentioned yet is Chapter 2 of the book.

This is one of the most concise discussions on B2B Marketing, how it differs from B2C Marketing and how the Internet has changed the role of selling I have ever seen. This chapter alone is an alternative reason for buying the book. Understanding its contents is not only relevant for people wanting to sell to the C-Suite. It is essential for anyone who seeks to have a lasting career in direct sales.

For people wanting to sell to the C-Suite this book is a must read anyhow.

10 of 10 people found the following review helpful.
Applied 'Selling High' - practical strategies...
By Keith Morris
I experienced a huge number of 'ahaa' type moments when I read this book.

I like many things about this work by Read and Bistritz, but one of the best things is that it is based on evidence and not just the sometimes unique, and often dated, sales experiences of individual Salespeople that you find in other books.

For example, tracking through the section on When Do Individuals Get Involved in the Decision Process?, based on my personal experience of large, long cycle service selling this is 100% spot on. I'm glad to see that the book doesn't offer some cheap trick as a solution to winning over C-Suite Executives, but rather focuses on the way that we can develop value, thereby making ourselves, as Salespeople, true 'Trusted Advisors'.

This is an excellent book that I would recommend to anyone who wants to rise above the pack, and who wants to go beyond the level of commodity selling.

5 of 5 people found the following review helpful.
The Key to Selling Success: Filling a Vacuum for C-Level Executives...and Others
By Thomas M. Loarie
My good friend, Greg Van Ess, introduced me to "Selling to the C-Suite" to get my take, as a CEO, on the research and suggested approach to selling to C-level executives outlined by authors Nicholas Read and Stephen Bistriz. I gave Greg an interim assessment when I was only about one-third into the book - "this book is `spot on' regarding selling into the C-suite" but, Greg, this book's audience extends far beyond the author's target audience."

I have now finished the book and will be more specific, "Selling to the C-Suite" is a invaluable guide for salespeople...and for ALL executives, managers, and professionals "selling" up, down, and across organizations, and for job-seekers trying to land a new position.

Extensive research, statistics, case studies and anecdotes (FranklinCovey) show TRUST is a driving force in today's global economy. Read and Bistriz reinforce and tailor this for those selling into the C-suite with their independent, groundbreaking research conducted over ten years with C-suite leaders from 500 diverse companies and government bodies. A successful C-level relationship - open to products, services or ideas - is built around trust.

"Selling to the C-Suite" is organized around key research questions poised by the authors (think broadly by substituting employee, manager, job seeker, etc for salespeople and you will see what I gleaned about application):
* When do executives get involved in the buying process for major decisions?
* How do salespeople gain access to executives?
* How can salespeople establish credibility with executives?
* How can salespeople create value at the executive level?
* Is executive buying behavior consistent across cultures?

Key take-aways include 1) get involved with the decision process early when executives are actively involved, 2) target the relevant executive (not always obvious), 3) be prepared and understand the problems and opportunities the company is focused on, 4) use each and every opportunity to establish oneself as a knowledgeable, value-added `trusted advisor,' and always exhibit integrity through words and action.

CEOs are faced with a series of problems/opportunities to be solved/exploited ranging from product/service issues, financing, functional, to board, regulatory, and, just plain old human interactions. As I have told others, it is hard to relax. Once you have solved one problem or seized an opportunity, ten more show up. I have likened this to the time I climbed Mt. Lassen in northern California. Once on top, I saw many more mountains - each taller - to climb. There is little time to bask in success.

Those who understand this perspective readily understand a C-level executive's need to have `trusted advisors." Often, there is little time to deliberate on key decisions and the need for people you can trust - inside and out the organization - is paramount to finding a course of action. This is the pot of gold - the opportunity to assert oneself and establish credibility and competence.

"Nature is fascinated by talent, but it pays off on character" - John Gardner.

See all 60 customer reviews...

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