Selasa, 22 Februari 2011

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  • Sales Rank: #4766096 in Books
  • Published on: 2015-12-30
  • Dimensions: 8.82" h x 1.42" w x 11.46" l,
  • Binding: Hardcover
  • 259 pages

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Sabtu, 12 Februari 2011

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  • Sales Rank: #5714655 in Books
  • Published on: 1932
  • Number of items: 1
  • Binding: Hardcover

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Jumat, 11 Februari 2011

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  • Original language: French
  • Dimensions: 6.69" h x .98" w x 9.45" l,
  • Binding: Paperback

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Kamis, 10 Februari 2011

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People Buy You: The Real Secret to what Matters Most in Business, by Jeb Blount

The ultimate guide to relationships, influence and persuasion in 21st century business.

What is most important to your success as a sales or business professional? Is it education, experience, product knowledge, job title, territory, or business dress? Is it your company's reputation, product, price, marketing collateral, delivery lead times, in stock ratios, service guarantees, management strength, or warehouse location? Is it testimonials, the latest Forbes write up, or brand awareness? Is it the investment in the latest CRM software, business 2.0 tools, or social media strategy?

You could hire a fancy consulting firm, make the list longer, add some bullet points, put it into a PowerPoint presentation, and go through the whole dog and pony show. But at the end of the day there will be only one conclusion None of the above! You see, the most important competitive edge for today's business professionals cannot be found on this list, your resume, or in any of your company's marketing brochures.

If you want to know the real secret to what matters most in business, just look in the mirror. That's right, it's YOU. Do these other things matter? Of course they do, but when all things are equal (and in the competitive world we live in today, things almost always are) People Buy You.

Your ability to build lasting business relationships that allow you to close more deals, retain clients, increase your income, and advance your career to rise the top of your company or industry, depends on your skills for getting other people to like you, trust you, and BUY YOU.

This break-through book pushes past the typical focus on mechanics and stale processes found in so many of today's sales and business books, and goes right to the heart of what matters most in 21st century business. Offering a straight forward, actionable formula for creating instant connections with prospects and customers, People Buy You will enable you to achieve a whole new level of success in your sales and business career. You'll discover:

Three relationship myths that are holding you back.

Five levers that open the door to stronger relationships that quickly increase sales, improve retention, increase profits and advance your career.

The real secret to making instant emotional connections that eliminate objections and move buyers to reveal their real problems and needs.

How to anchor your business relationships and create loyal customers who will never leave you for a competitor.

How to build your personal brand to improve your professional presence and stand-out in the market place.

People Buy You is the new standard in the art of influence and persuasion. Few books have tackled the subject of interpersonal relationships in the business world in such a practical and down-to-earth manner, breaking what many perceive as a complex and frustrating process into easy, actionable steps that anyone can follow.

  • Sales Rank: #16627 in Audible
  • Published on: 2012-08-20
  • Format: Unabridged
  • Original language: English
  • Running time: 299 minutes

Most helpful customer reviews

33 of 34 people found the following review helpful.
Great Advice from an Author Who Practices What He Preaches.
By shaun t heneghan
Jeb Blount's podcasts (Sales Guy Podcast) and web community (SalesGravy) have created high anticipation for his new book, and Blount does not disappoint.

Blount begins by noting that competition, technology and a focus on sales processes have created a dilution of personal interactions. Blount insists it is the salesperson, not technology or process, who sells. To remedy this lack of personal interactions, Blount offers this simple formula:

Likeability leads to making authentic connections...
Authentic connections lead to customers sharing real problems...
Solving customer's problems builds trust and creates positive emotional experiences, and the cycle begins again.

Two months ago, the author proved for me that his formula works. After hearing one of his podcasts, I sent a brief email to Jeb's website and asked him a question. I had never met Blount, and did not really expect a response. Within the hour, Blount sent me a detailed answer.

Jeb's podcast made him seem likeable, and I felt connected enough to ask his opinion for my business problem. He immediately offered a solution, creating a positive experience from me. When his book came out, I promptly bought a copy. My experience with Jeb proves that his formula is absolutely correct. It also shows that Jeb practices what he preaches.

24 of 24 people found the following review helpful.
Excellent Book-Not just for Sales
By kevin obrien
I have read close to 50 sales books in the past 2 years that I been able to pick up a nugget or two that have helped in how I sell. This was the first book that all principles have not only helped me improve myself for the business world BUT also has helped me at home and in my personal life as well. Great book

24 of 30 people found the following review helpful.
Dont' get fooled by Amazon rating
By H. Hai
I don't normally write book reviews, especially in English which is not my native language. I feel compelled to write this not simply because this book is useless to me but the growing reviews and ratings it seems to get. If this is the first sales/personal relationship book you ever read, it certainly could have some value. However, if you have reached Sales 101 or Dale Carnegie, there's certainly nothing you can learn from this book.

What troubles me most is the many 5 star reviews it got and low useful ratings on its negative reviews. Certainly, any bad book, or anything bad for that matter, could and will have some avid fans no matter what. However, the discrepancy between quality and user reviews is so huge here, it convinced me that there must be something fishy around here. I just don't believe someone who has gone through any sales book or sales training could found this book passing the 3 star rate, not mention 4 or 5 stars.

I have long been buying books based on Amazon user reviews, and am quite satisfied with the results. However, recently, user reviews have become less and less reliable. The 2012 best rated book Power of Habit is another example. From now on, I'll certainly take a more critical view of the book ratings, and pay more attention to critical reviews when buying books.

For those of you who are realy interested in improve inter-person relationship, I will recommend How to Talk to Anyone by Leil Lowndes. It's much useable and actionable, although some of her tips can be cheesy, especially in the second half of the book.

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Rabu, 09 Februari 2011

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Introduction To Criminal Justice 5th Edition Custom Columbia Southern University, by Robert M. Bohm, Keith N. Haley

  • Sales Rank: #12194475 in Books
  • Published on: 2008
  • Binding: Paperback

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Introduction To Criminal Justice 5th Edition Custom Columbia Southern University, by Robert M. Bohm, Keith N. Haley PDF
Introduction To Criminal Justice 5th Edition Custom Columbia Southern University, by Robert M. Bohm, Keith N. Haley PDF

Selasa, 01 Februari 2011

[Z409.Ebook] Get Free Ebook CEO Crash Course: Take the Lead in Your Dental Practice, by American Dental Association, ADA Council on Dental Practice, ADA Department of

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CEO Crash Course: Take the Lead in Your Dental Practice, by American Dental Association, ADA Council on Dental Practice, ADA Department of

This engaging book draws parallels with the business world to show how leadership traits of CEOs translate into dental practice success. Seasoned practitioners and top practice management consultants give insight about developing and implementing leadership skills, striking a work-life balance, meeting your bottom line, resolving conflict, inspiring your team, and building a loyal base of compliant patients. Includes hundreds of ideas- find out what works in other practices and make it work for you!

Table of Contents

Chapter 1: Become a Strong Leader

Characteristics of Good Leaders
The Changing Nature of Leadership
Establish a Leadership and Management Style
The Importance of Coaching
Seven Characteristics of Work Relationships
The Dental Office Manager as Leader

Chapter 2: Establish Your Practice Philosophy

Traits to Develop
Strategic Planning
Office Vision and Mission Statement
Personal Development
Work-Life Balance
The CEO Model
Taking Care of Personal Business
Balancing Commitments
Mental Recharging

Chapter 3: Build a Solid Office Infrastructure

Develop Efficient Office Systems
Periodically Monitor Key Indicators
Implement Personnel Management Systems
Set Salaries and Bonuses Systematically
Provide Ongoing Staff Training
Formulate Clear Office Policies
Establish Embezzlement-Prevention Systems
Surround Yourself with Professionals
Methodically Purchase Office Equipment

Chapter 4: Build a Cohesive Office Staff Structure

Facilitate Office Communications
Sharpen Your Emotional Intelligence
Communicate Creatively with Your Staff
Motivate with Staff Meetings
Resolve Conflict by Communicating Openly
Celebrate to Communicate
Design Your Office to Express Your Mission
Put Your Employees First
Motivate the Person and Professional
Foster a Sense of Inclusion
Treat Employees with Distinction
Bestow Recognition
Nurture Ambition

Chapter 5: Build Your Marketing Engine

Exceed Expectations with Internal Marketing
The Power of Customer Service
Manage Patients’ Expectations
Interpersonal Relationships
Deliver a Positive Office Experience
The Three Cs: Convenience, Competence, Cost
Patient Perks

Expand Your Practice with External Marketing
Savvy Marketing
Deploy Patient Surveys Selectively
Establish a Presence with Online Marketing
Develop a Website
Take Advantage of Search Engine Optimization (SEO)
Misinformation and the Internet

Contributing Consultants

References

Founded in 1859, the American Dental Association is the oldest and largest national dental society in the world. Since then, the ADA has grown to become the leading source of oral health related information for dentists and their patients. Learn more about the ADA’s mission and vision, and our commitment to the public’s oral health, ethics, science and professional advancement and access to care for all Americans at www.ada.org. For more information on ADA publications, visit www.adacatalog.org.


  • Sales Rank: #1205888 in eBooks
  • Published on: 2011-01-12
  • Released on: 2011-01-12
  • Format: Kindle eBook

Most helpful customer reviews

1 of 1 people found the following review helpful.
The leadership training I never got in dental school!
By Dr. Smile
This book is fun to read and is full of expert tips and checklists. It give lots of great ideas about how to lead your staff and manage your dental practice. Just flip through it and you will get a couple of great ideas about how to take your practice to the next level.

0 of 0 people found the following review helpful.
Food for thought
By An Amazon Customer
Definitely an useful resource to get your practice in the right direction in terms of business systems, patient experience, and marketing. Extensive quotes from experts/consultants add credibility and variety of advice to the book's general advice.

See all 2 customer reviews...

CEO Crash Course: Take the Lead in Your Dental Practice, by American Dental Association, ADA Council on Dental Practice, ADA Department of PDF
CEO Crash Course: Take the Lead in Your Dental Practice, by American Dental Association, ADA Council on Dental Practice, ADA Department of EPub
CEO Crash Course: Take the Lead in Your Dental Practice, by American Dental Association, ADA Council on Dental Practice, ADA Department of Doc
CEO Crash Course: Take the Lead in Your Dental Practice, by American Dental Association, ADA Council on Dental Practice, ADA Department of iBooks
CEO Crash Course: Take the Lead in Your Dental Practice, by American Dental Association, ADA Council on Dental Practice, ADA Department of rtf
CEO Crash Course: Take the Lead in Your Dental Practice, by American Dental Association, ADA Council on Dental Practice, ADA Department of Mobipocket
CEO Crash Course: Take the Lead in Your Dental Practice, by American Dental Association, ADA Council on Dental Practice, ADA Department of Kindle

CEO Crash Course: Take the Lead in Your Dental Practice, by American Dental Association, ADA Council on Dental Practice, ADA Department of PDF

CEO Crash Course: Take the Lead in Your Dental Practice, by American Dental Association, ADA Council on Dental Practice, ADA Department of PDF

CEO Crash Course: Take the Lead in Your Dental Practice, by American Dental Association, ADA Council on Dental Practice, ADA Department of PDF
CEO Crash Course: Take the Lead in Your Dental Practice, by American Dental Association, ADA Council on Dental Practice, ADA Department of PDF